Privacy Policy

Data Controller

Names: Relatte Support Services

Email: info@relattesupportservices.com

Phone numbers: +44 7831 003651

Collected Personal Data

We collect data through-: 

• Online forms (for inquiries and service requests)
• Direct communication (phone or in-person consultations)
• Client assessments and evaluations for care planning 
• Cookies when using the website to enhance user experience

Purpose of collecting data

Service Provision: To deliver tailored complex care and support services to individuals with learning disabilities, autism, mental health issues, and substance misuse.

Communication: To contact users regarding inquiries, service updates, care coordination, and personalised support services.

Assessment and Planning: To conduct assessments for developing personalised care plans and ensuring the right support is provided.

Quality Improvement: To collect data for evaluating and improving service quality, understanding client needs, and enhancing user experience.

Legal Compliance: To maintain compliance with regulatory requirements in health and social care, ensuring the protection and rights of individuals handled under care services.